LOGBOOK: REFLECTIVE RECORDS FOR CONTINUING EDUCATION EVALUATION

Abstract

When implementing a Continuing Education in Health intervention, all stages are important, from planning, implementation and evaluation of the results achieved to assess the impact of the actions. The Logbook is a form of procedural evaluation that takes into account the learner's entire journey and, as it is most commonly used in schools, the objective of this study was to analyze the learning of mental health professionals in the process of continuing education on person-centered care through the Logbook. This is a qualitative intervention research in which 30 professionals from two Psychosocial Care Centers in the central region of Brazil participated. Four workshops were implemented to provide instrumentation on the Person-Centered Clinical Method. The Logbook was used to evaluate the process and its records were subjected to thematic content analysis, following the stages of pre-analysis, exploration of the material and treatment of the results: inference and interpretation. The Atlas.ti software organized and coded the data, resulting in a word cloud of the professionals' diary records. The results show the learnings that caught the attention of the participants, such as qualified listening, getting out of the automatic mode, integration among the team, welcoming without judgment, care focused on the user, horizontal professional/user relationship, improvement of the welcoming interview, shared decision-making, caring for others and for oneself, accepting one's own limitations, thinking more before acting, respect for differences. The records in the participants' Logbooks also highlighted the concepts that were internalized, such as the concept of person, teamwork, shared care, empathy, holistic approach, uniqueness, therapeutic relationship and compassion. The study allowed us to understand the potential of the Logbook for assessing the learning of mental health professionals about person-centered care, as theoretical-conceptual learning, for professional practice and for life.